CRM API Integration Setup

To enable Empatico's AI to analyze your customer interactions, we need secure API access to your CRM platform. Follow the integration guide for your specific CRM to get started.

Zendesk Integration

Follow the steps here

Intercom Integration

Follow the steps here

Gorgias Integration

Follow the steps here

Data Handling & Privacy

Empatico is built with privacy and security at its core. We do not collect or store any personally identifiable information (PII).

  • We only analyze the textual content of interactions
  • All data processing is compliant with GDPR and CCPA
  • We use secure API connections with proper authentication